Iu-Mien Friendship is a growing baptist church community in the Bay Area, California. Established in 1992, the intergenerational and multicultural church aims to create a loving and uplifting community for all.
I sat down and talked to some friends who went on group trips within the past year to learn more about their experiences with shared expenses and budgeting.
After talking to them, I found that there were two types of travelers.
Although their pain points and goals were similar, solving for cash payment travelers would benefit both cash and digital payment travelers.
I synthesized their responses in an affinity map and discovered that they had two main pain points and two goals.
Based on the responses from the user interviews, I came up with a set of design principles to follow:
1. Flexible
The design should make it easy for travelers to make changes as changes happen throughout the trip.
2. Simple
With the everything going on during the trip, a simple design will help users have clarity.
With these principles in mind, it was time to start sketching and wireframing.
After creating the prototype, I tested the app with some friends to tests its usability.
I wanted to test the user interface design, focusing on the three most important user task flows: (1) adding an expense, (2) creating a trip, and (3) sending a payment request from a friend user journeys.
I got great feedback from the participants to incorporate into the final iteration. One participant even noticed a hole in the payment request user journey (thank you 🙏).
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